Frequently Asked Questions

SwasthRaho has been proudly serving the healthcare community and individuals since 2010, accumulating over a decade of experience in developing reliable medical care products.

Safety is our top priority. Many of our products are designed with formulations suitable for various age groups, including infants for diaper rash and children for scar and burn care. However, it's crucial to check the specific product's instructions and consult with a healthcare professional for personalized advice.

Our burn treatment products are formulated to assist in the care of various types of burns, typically first and second-degree burns. For severe burns (third-degree or extensive burns), immediate professional medical attention is always required. Our products aim to soothe, protect, and promote healing for minor to moderate burns.

Our burn treatment products typically work by creating a protective barrier over the burn, helping to prevent infection, soothe pain, and provide an optimal moist environment for natural healing. They often contain ingredients that aid in tissue regeneration and reduce inflammation.

For best results, apply our burn treatment as soon as possible after the burn occurs, once the affected area has been cooled with water. Follow the specific application instructions on the product packaging, and consult a doctor if the burn is severe or shows signs of infection.

While no product can guarantee complete scar removal, our scar healing products are designed to significantly improve the appearance of scars, making them less noticeable. They work by softening, flattening, and reducing the redness or discoloration of new and old scars, promoting a smoother skin texture.

Our scar healing products are generally more effective on new scars, as the skin is still actively healing. However, consistent use can also lead to visible improvements in the texture, color, and overall appearance of older scars. Patience and consistent application are key.

The time to see results varies depending on the type, age, and severity of the scar, as well as individual skin characteristics. Typically, visible improvements can be observed within a few weeks to a few months of consistent use. We recommend continued application as directed for optimal outcomes.

Diaper rash is commonly caused by prolonged exposure to wetness, friction, and irritation from urine and stool. Our diaper rash protection products create a protective barrier on the skin, sealing out moisture and irritants, while also containing soothing ingredients to reduce redness and promote healing.

Yes, our diaper rash protection products are formulated with gentle ingredients specifically chosen to be safe and effective for the delicate skin of newborns and infants. Always follow the usage instructions on the packaging.

For prevention, apply a thin layer of cream at every diaper change. If a rash is present, apply more generously and ensure the area is clean and dry before each application. Continue use until the rash clears. If the rash persists or worsens, consult a pediatrician.

You can reach our customer support team via our Contact Us page on the website, by emailing us at [Your Support Email Address], or by calling us at [Your Phone Number] during business hours Monday-Friday, 9 AM - 5 PM IST.

Our products are available through our official website Swasth Raho Website, leading pharmacies, and authorized distributors. Please visit our 'Where to Buy' section for a complete list of retailers and online platforms.